Case Study: Strategic Partnership Leads to Significant Refunds from Energy Suppliers and Brokers
Introduction
In the bustling energy market, mis-selling can leave customers paying far more than they should. Our strategic partner, Sterling Solutions, recognised this issue and saw an opportunity to address it while expanding their business.
Background
Sterling Solutions, a reputable business consultancy, had built a strong clientele over the years across various sectors. The firm learned about our programme aimed at rectifying the wrongs of past mis-selling in the energy sector and saw an opportunity to create additional revenue while supporting their clients.
Implementation
Sterling Solutions joined our programme as a Referral Partner. They began by identifying clients who were potential victims of energy mis-selling. The team then introduced these clients to our services, explaining how they could benefit from a thorough audit of their past energy contracts.
Results
Since introducing clients to our programme, Sterling Solutions has seen considerable success. In the first quarter alone, they introduced 30 businesses. Of those, 25 were found to be victims of mis-selling, with an average refund of £5,000 each. Sterling Solutions earned a healthy commission from each successful referral, generating a new revenue stream for their business.
For their clients, the results were transformative. Many used the refunds to offset business expenses and invest in growth initiatives, effectively turning a financial burden into a surprising boost.
Conclusion
Sterling Solutions’ successful strategic partnership with our programme led to impressive results, both in terms of a new revenue stream for their business and in recovering significant refunds for their clients. This case exemplifies how our strategic partnership programme can benefit businesses and customers alike, fostering a fairer energy market and helping businesses navigate tough economic times.
Their success story can serve as a blueprint for other businesses looking to offer additional value to their clients while increasing their own revenue – a win-win scenario in the often tumultuous energy market.
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